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Rockford Register Star

Frequently Asked Questions

General/Overview

How do I use eviesays?

Eviesays aggregates event and entertainment listings so that you will know what is happening around you. You can use several different ways to search for fun things going on in your community. You can search by keyword, which could be a band name or a sports team. You can search by place, such as a city or a favorite venue. Or you can search by the date range when you're looking to get out and do something.

Why should I use eviesays to find events?

Whether you are in the mood to rock out at an arena concert or just kick back and relax at an intimate neighborhood gathering, eviesays will help you find something to do. We have a vast database of nationwide events chock full of unique and hyper-local content. Searching our site is incredibly easy. You can search by what, where, or when, and browse a variety of categories to find something to do.

Where do you get your listings?

One of the reasons eviesays has an abundance of nationwide events is because we source listings from a variety of places. We have an in-house content team that curates events in all of our top markets. In addition, users enter events for inclusion in the calendar at both the main site and our media partner sites. We also automate some of our content aggregation by using web crawlers and content feeds.

How does eviesays handle ticket sales?

Some of the events on our site feature an option to purchase tickets from third-party ticket vendors. If available, you’ll find this option in the upper right hand corner of an event detail page. If you are interested in buying tickets for the event, click through to the ticket vendor’s site and follow the instructions to complete your purchase.

What are the Terms of Service?

You can read our Terms of Service here.

Registration/Accounts

Do I need to register and create an account to use eviesays?

You do not need to register simply to browse the site for events. If you’d like to add an event to eviesays, we require that you complete a quick and easy registration process. You can use this same login each time you visit eviesays.

How do I register and create an account with eviesays?

To register with eviesays, click the “Register” link in the top right hand corner of the homepage. You will enter your email address, first name, last name, password, and password confirmation. Once you click “Create an Account,” a verification email will be sent to the email address with which you registered. Be sure to confirm your account through that email. Now you have the ability to add events.

What if I never receive a verification email?

Ask yourself: are others ignoring you as well? Seriously, if you don’t receive a verification email from us after you’ve registered, make sure the email hasn’t been filtered to your spam folder. If you still don’t see the email, contact us and we can help you figure things out.

What do I do if I forgot my password?

It happens to the best of us. Head over to the sign-in page and click the link next to “Forgot your password?” to provide us with the email address you used to register. We’ll send an email to that address with a link. Follow the link to choose a new password and then put it in a safe place, but not so safe that you forget where you put it. If you encounter any problems during this process, please let us know.

How do I change the email address associated with my account?

Send us an email and tell us your name, the current email you’re registered under, and the one you’d prefer to use and we’ll assign it to your account right away.

What do you do with my personal information?

Check out our Privacy Policy for all the details.

Events

How do I search for events?

Eviesays gives you the option to search for events by keyword (which could be a venue, artist name, or anything else you can come up with), the “When,” the “Where,” or the category. “When” gives you choices such as today, tomorrow, this weekend, or the next 7-30 days. The “Where” lets you specify your preferred city and then the number of miles from that city that you’d like the results to occur within. Finally, our pre-selected categories include music, comedy, theatre, kids & family, business, community, and more.

How do I sort search results?

After your search returns results, there are several ways to organize the events. Currently, we give you the option to sort by distance (“nearby”), popularity (which is based on our very own special formula), name, and date. The default sorting method will appear in bold. To switch to a different one, simply click your method of choice.

What can I find on an event detail page?

Our event pages list all the relevant information about the event that’s important to you. The page includes the basics like the event name, date, start time, and the venue’s name and address. It also may include an end time, ticket prices and a link to purchase them, and a relevant website. If provided, there will also be a phone and/or email address to contact for additional event information. We also have special features, like the ability to include an image, a map of the venue and nearby places to explore, a live Twitter feed that can be linked to a related account, YouTube videos, and additional images provided by Flickr. But don’t take our word for it. Head to an event page and check it out.

How do I change my location?

You can find the option to do this in the “Where” field found on the event search page. However, for ease of use, we also allow users to specify a default search location. To take advantage of this feature, head over to your profile page and locate the section marked “Default search location (optional).” Check the box enabling a default location, select your city and state of choice, and click “Save Location” and we’ll never forget where you’re searching from.

How do I change the radius of my search results?

Sometimes, there is a default radius already set to automatically display events within a certain area. However, you can always adjust the radius during your search by selecting your distance of choice in the “Where” field on the left side of the events results page.

How do I create an event?

To create an event, you must first be registered and logged in to your account. Once you’re logged in, click “Add event” located on the top right side of the page. Complete all the required fields and follow the instructions to submit. So-called “visual learners” should check out this video

Can I indicate that an event happens daily for three months/every Wednesday/every third Thursday of the month?

Of course! Our handy “Custom” feature on the event edit page has all of these options and more. You can find it in the “Repeat” section when you’re adding and editing an event. For more details on how this works, watch our how-to video

How do I add an image to an event?

Please consider choosing a bold and appropriate image to make your event look snazzy. You have the option to include an image when adding an event or on the edit page after you’ve already created one. The section to attach an image is on the right side of the page under the “Categories” section. To locate your picture of choice, click the browse button if it is already saved to your computer or paste a direct link to the image in the url field. Once you’ve selected the image, don’t forget to click the “Add” button. Attaching an image is a separate process from saving your event, so you must not skip this step if you want the image upload to be successful. You’ll know it worked when a preview of your image appears in the “Images” section.

I added an event. Where is it?

Our main site and many of our partner sites require an approval process for events. This feature gives our editors and designated admins the chance to review content before it goes live on the calendar. Please be aware that your submitted information may be edited for clarity or content and it may take up to 48 hours to be approved. So until then, patience, young grasshopper.

How do I determine if my event has been approved?

If you’re logged in to your account, your profile page will provide you with details on the events you’ve submitted. This information is located at the bottom of the page under “Submitted Information.” Select “View Your Events” to be shown summaries of your submitted events, the date and time they were last modified, and their approval status.

How do I edit an event I created?

Once you’re logged in to your account, visit your profile page to review the events you’ve submitted. This information is located at the bottom of the page under “Submitted Information.” Select “View Your Events” to be shown summaries of your submitted events, the date and time they were last modified, and their approval status. Under each event summary, there are links to view the event page and also to edit the event. An edited event may be subject to additional review.

What should I do if I see duplicate events?

Let us know! Sometimes duplicate events can happen and when they do, we’d like to hear about them. If the duplication occurs on one of our partner sites, get in touch with someone there first.

How do I edit or delete an event listing created by someone else?

We aggregate events from a variety of different sources, which means that sometimes inaccurate or expired information gets through. If you see an error on an event or would like to request its removal, email us If the event is listed on one of our partner sites, get in touch with someone there first.

I found an event listed on your site that piqued my curiosity. How did it get there?

Paranoid much? Eviesays is an event aggregator, which means that we receive event data from numerous other ticketing and event websites. If you’ve entered this event anywhere else online, it may have ended up on our calendar or on one belonging to a media partner, depending on that website’s privacy policy. In addition, we receive many events entered by our registered users who want to spread the word about something or simply wish to contribute to their local calendar listings. If you’d like to discuss this matter further, feel free to shoot us an email.

Venues and Restaurants

What can I find on a venue detail page?

Our venue page lists all of the important information you’ll need to know about visiting the venue. Of course, the page includes the basics like the venue name and street address. It also includes a map so you can get a visual, as well as other nearby venues to explore. If provided, there will also be a phone and/or website listed for additional information. We also have the option to indicate parking availability and if there’s a minimum age required to enter. Other special features include an image, a live Twitter feed which can be linked to an account, YouTube videos, and additional images provided by the venue’s Flickr page. Don’t believe us? See for yourself.

What can I find on a restaurant detail page?

Our restaurant page lists all of the important information you’ll need to know before you decide to dine there. Besides the basics like the restaurant name and street address, we also provide you with contact information. The page includes a map so you can get a visual, as well as nearby venues you may want to visit. If provided, there will also be a website and/or menu listed for additional details on your dining experience. We also have the option to indicate dining style and payment options. Other special features include an image, a live Twitter feed which can be linked to an account, YouTube videos, and additional images provided by Flickr. All of this restaurant talk is making us hungry, so just go visit a page.

What should I do if I see duplicate venues or restaurants?

Get in touch! Sometimes venues or restaurants do get listed twice and when they are, we’d like to hear about it. If the duplication occurs on one of our partner sites, get in touch with someone there first.

I see incorrect details on a venue or restaurant page. What should I do?

We appreciate your vigilance. Eviesays aggregates events from a variety of different sources, which means that sometimes inaccurate or expired information gets through. Email us if you see an error on a venue or restaurant page or would like to request its removal. If the event is listed on one of our partner sites, please contact someone there first.

Movies

What should I do if a movie isn’t showing at the time listed?

We’re always striving to provide accurate information. Contact us immediately and we will address the issue.

Performers

What can I find on a performer detail page?

Each performer page offers a short biography, relevant YouTube videos, and upcoming performance dates. You’ll also find a live Twitter feed and a Flickr photo gallery.

How do I search events by performer?

To sort events by a specific performer, you simply search by the performer’s name on the homepage in the “Find Events” field. Make sure you have the city set to where you want to search. You can also browse by performer if you click the “Performers” tab on the homepage.

Partner Sites

Who are eviesays’ media partners?

Thanks for asking, we have hundreds! To be a little more exact, our calendar widget appears on hundreds of websites for newspapers, radio stations, and television stations across the United States. Take a look at them here.

Where should I direct my questions about a partner site’s calendar functions or content?

Our media partners around the country are usually the best resources for questions about the operation and content of their own calendars. Generally, they are in charge of approving and editing their own events, so if you contact them there will likely be someone on staff who can assist you. If for any reason you also feel the need to reach out to us regarding the use of one of these calendars, please don’t hesitate to do so.

I’m employed by one of your media partners and need administrative access to our calendar. How can I get it?

We offer our media partners the opportunity to monitor their own calendar content by giving one or more staff members the ability to edit, delete, and approve events. First, complete the registration process for any number of email addresses that you want us to grant this access. Then, send us an email with the details from the accounts you created and we will upgrade their statuses to admin. And remember, “with great power comes great responsibility.”

As a staff member of one of your media partners, my account has been given the ability to approve events. How do I go about doing that?

Thank you for your interest in monitoring your own calendar content with the ability to edit, delete, and approve events. You may be receiving emails notifying you that there are events waiting in the holding tank for your approval. To access them, log in and visit your profile page. At the top of the page’s “Manage Calendars” section, you will see the name or names of the site or sites that you have access to. Select “Approve Submitted Events” next to that name to view events that are up for your consideration. Use the edit buttons to make changes if necessary, check the box to the left of the events, and click approve or reject. Still can’t picture it? For step-by-step instructions, watch this video.